Awareness begins with a better understanding of who you really are.  Personality is the foundation of how we see ourselves, how others see us, and a clear picture of the way we tend to react to our environment. The completed online DiSC Assessment Report will give you a comprehensive view of your particular DiSC Style and how you can apply it to your personal and business and business lives to improve your communication and develop more honest relationships with everyone in your life.

“Being honest is a people skill that true friends recognize as a trait that should be cherished. It does no good to tell lies as this type of interpersonal communication is insincere and disrespectful to the other person. Honesty is the key to friendships and relationships and without it the relationship is nothing more than a sham.”
5 Tips for Improving Interpersonal Communication Skills to Gain More Friends by Mary Lamphere

This is particularly true in social relationships, but don’t forget that you are actually in a social situation when you are speaking to other people.

Listening

Listening is a skill that too many people lack. We all know some person who appears to listen to what we say, but then starts talking about something completely different, if they even let you finish. When this happens, we feel ignored and disrespected, which is no way to build any kind of relationship. It also matters that you think about what people are really saying when you listen to them. Sometimes you have to read between the lines when people talk to you.

“This may seem simple enough, but a considerable majority of people often struggle with active listening. Instead of formulating a response and awaiting your turn to talk in a conversation, give the speaker your undivided, non-judgmental attention.”
7 Things You Can Do To Improve Your Personal Communication Skills

As easy as this sounds, it is something that we really need to work on. We are often too quick to come up with solutions when sometimes people just want to vent out something, or sometimes we do not listen to the full story. Being non-judgmental is equally hard, because we tend to form an opinion even if we don’t want to.

Empathy

Empathy is also very important. This is where you will learn how to be non-judgmental. Being empathic is about understanding how other people feel, even if you wouldn’t feel the same way yourself.

“Empathy is trying to see things from the point-of-view of others. When communicating with others, try not to be judgmental or biased by preconceived ideas or beliefs – instead view situations and responses from the other person’s perspective. Stay in tune with your own emotions to help enable you to understand the emotions of others. If appropriate, offer your personal viewpoint clearly and honestly to avoid confusion. Bear in mind that some subjects might be taboo or too emotionally stressful for others to discuss.”
Developing Effective Communication Skills

Body Language

A study was conducted some decades ago, which concluded that only 8% of our communication is verbal. This stuck in popular culture, although very few people actually know what the study is about. The reality is that it involved just a handful of people who all had communication problems and disabilities. This does not make the study invalid, but it does show that we shouldn’t hang on to that percentage too much. The object of the study was more to show us how important our body language and tone are, and how many messages can be put across without even using actual words.

“Appropriate body language can reinforce your verbal message or reflect your mood. There are some conscious methods you can utilize to show the listener you are actively listening. When someone is speaking to you, be aware of your facial expressions. Smiling, for instance, will reveal to your listener that you are pleased. Avoid showing unconscious signs of disapproval, such as crossing your arms in front of you. A simple nod of the head shows approval.”
The Best Ways to Improve Interpersonal Communication by Beth Lee

Practical Skills

In terms of practical skills – the moment when you actually start to speak – try to use the word “I” as much as possible. For instance, if you say “you missed a deadline,” you are accusing someone who will immediately go into defensive mode. If, instead, you say “I feel frustrated when a deadline is missed,” you show that your emotions are being affected by the behavior of the other, but you are basically giving the other person the opportunity to change in order to help you, rather than because you are under attack.

EQ

In this course, you’ll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home.

This newly found emotional “awareness” allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions.

 

This one day training course is useful for anyone who leads or works with other people, no matter what size the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills.

 

You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviors, and learning how to adapt and manage your responses to particular situations.  The pd training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathize with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.

DiSC – understanding others communication style

People have unique ways to communicate to each other. When you understand people are uniquely different based on their communication styles then you can better relate to your customers, peers and in your personal relationships. The key is to understand yourself first.  We measure communication styles with the DISC assessment.

Great Communication = More Money, Better Relationships!