Communication is the foundation of building personal and business relationships. Whether you are at work, at home or simply on the street, if you have poor personal communication skills, you will alienate people and convey messages in the wrong way. This can lead to conflict and other problems, causing tense situations in places where you should be able to relax, enjoy and focus on the things that really matter. Luckily, there are a number of
What Is Effective Communication?
In order to understand how to improve your communication skills, you must first know what it means to be effective in how you communicate. Being aware of this is becoming increasingly important. We deal with telephone, email, blog, forum, text and face to face messages each and every day, sending and receiving them. However, being effective in communicating doesn’t mean you simply exchange information. It is about understanding emotions and improving relationships, decision making, team work and even problem solving. Sometimes, you have to convey a message that is negative at the core, and it must be communicated appropriately. Besides that, you have to think about attentive listening, nonverbal communication and understand your and your audience’s emotions.
You will learn:
- Your Emotional Intelligence quotient. EQ-i 2.0 assessment
- DiSC profile to understand your communication style and to detect others’ styles as well
- Body language
- Use of “I” statements to diffuse conflict
- Reflective listening
- Rapport building techniques
Program includes:
- 6 weekly 60-minute, one-on-one coaching calls
- Emails for support
$395