Research shows that people with strong emotional intelligence are more likely to succeed than those with high IQs or relevant experience.  Emotional intelligence (EQ) is important and has an impact people and the workplace. Emotional intelligence is defined as

“a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

Why is Emotional Intelligence important?

While emotional intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional intelligence is also not a static factor — to the contrary, one’s emotional intelligence can change over time and can be developed in targeted areas.

Our runaway emotions can and do influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognize your behaviors, moods and impulses and manage them in a positive way. Emotional intelligence (EI) reflects one’s overall well-being and ability to succeed in life.  So instead of over-reacting and over-compensating when things don’t go as planned, you are much better equipped to understand the effects your emotions are having on you at any given moment.

In this course, you’ll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home.

This newly found emotional “awareness” allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions.

Benefits of Higher Emotional Intelligence (EQ)

  • 90% of successful people have higher EQ
  • Sales professionals make up to 50% more sales when they have a higher EQ
  • There is less conflict and more harmonious work and personal relationships for those with a higher EQ
  • Those with a higher eq make more money…on average $30K more per year
  • those with a high EQ are commonly more open to feedback and learning.

This one day training course is useful for anyone who leads or works with other people, no matter what size the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills.

You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviors, and learning how to adapt and manage your responses to particular situations.  The pd training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathize with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.

Why EQ-i 2.0 and EQ 360 Assessments and Training 

Employee Development

The EQ-i 2.0 measures the interaction between a person and the environment he/she operates in. Assessing and evaluating an individual’s emotional intelligence can help establish the need for targeted development programs and measures. This, in turn, can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential. The development potentials the EQ-i 2.0 identifies, along with the targeted strategies it provides, make it a highly effective employee development tool.

Recruitment & Retention

The EQ-i 2.0 is versatile in workplace environments and can be used by employers — via HR and OD consultants, psychologists, or EQ-i 2.0 certified professionals — as a screening tool in hiring, leading to the selection of emotionally intelligent, emotionally healthy, and the most-likely successful employees. Supplemented by other sources of information, such as interviews, the EQ-i 2.0 can make the recruitment and selection process more reliable and efficient. A sound recruiting process leads to higher retention rates and reduced turnover which can result in significant cost savings, improved employee effectiveness and increased morale.

Leadership Development

The Emotional Quotient-360 (EQ 360) test accompanies the Emotional Quotient Inventory 2 (EQ-I 2.0). The EQ-i 2.0 is used first to identify the level of a client’s emotional and social functioning. The EQ 360 is then used with the client’s colleagues to provide a complete, un-biased view of the client. The results of both the EQ-i 2.0 and EQ-360 are compared, resulting in a more complete 360 degree profile of the client.  The Leadership EQ 360 offers the single, most comprehensive view of an individual’s EI results through four key dimensions of leadership: authenticity, coaching, insight and innovation . The report helps you to view your client’s scores through a leadership lens, as well as understand how others see your client as a leader.